Analyze your customer's unsolicited feedback to discover ways to hone your business strategies. Utilize in-depth, highly focused data from social media to create a thorough market analysis, refine your content strategy, and find strong influencers.
Intelligent, intuitive, real-time social listening. Listen before you speak.
Actionable analysis to perfect strategy.
Innovate and connect through data.
Drive your customer experience strategy with collaborative planning. Plan, act, react.
Unified actions. Better results. Show your audience you listen
Interact with your audience meaningfully. Be authentic. Be genuine. Be personable.
Instantly compliant content in a mobile app. Every employee a marketer.
Powerful, intuitive reputation management. Become the obvious option.
Consistent and accurate listings across the web. Show up and be found.